This notice explains how Sovrion Labs handles information submitted through sovrionlabs.com and its associated website services.
Information we receive
When you contact us, we may receive your name, work email, organisation, area of interest, message and any information you voluntarily provide. We may also receive basic technical and security information generated by hosting and form-delivery services.
How we use information
We use enquiry information to respond, assess potential engagements, maintain business correspondence, protect the website and improve our services. We do not sell personal information.
Optional communications
After submitting an enquiry, you may separately choose to receive Sovrion insights, product news or relevant promotional communications. Neither option is preselected. We record the communication categories selected, the time of consent and the source of the request. You may withdraw that permission at any time through our contact form.
Service providers
The website may use hosting, email-delivery, data-storage and form-processing providers acting on our behalf. The enquiry form currently uses FormSubmit to forward submissions to our business inbox and send the sender a copy. WhatsApp enquiries are governed by WhatsApp’s own privacy terms.
Retention and security
We retain business enquiries and consent evidence only for legitimate operational, contractual or legal purposes. We apply reasonable organisational and technical safeguards, but no internet transmission is completely risk-free.
Your choices
You may ask us to correct or delete information you submitted, withdraw communication consent, or stop future promotional messages, subject to applicable legal and record-keeping requirements.
Contact
Privacy enquiries may be submitted through our contact form or directed to Sovrion Labs, Ethio China Friendship Street, Addis Ababa, Ethiopia.